Best Prices Guaranteed
We monitor pricing on a huge range of products online and in store – every day – and will match genuine advertised prices of leading Australian in store retailers to ensure you get the best price. If you found a better price, simply present proof of the competitor’s advertised price for the identical product, either at the time of purchase or within 7 days after your purchase.
Once your price match request is verified and the competitor’s product is confirmed as being in stock and available for immediate sale using the same payment method, we will happily match the price, or refund the difference to you or beat the price by 5%, whichever is greater to your benefit.
What are the exclusions?
- Offers which include cash back, bonus, bulk purchase, quantity limits or packages.
- Pricing with included delivery or installation.
- Offers not available to the general public – including trade, special event, club or membership offers.
- Clearance, seconds, refurbished, ex-demonstration or display products.
- Products shipped from or sold by third-party sellers on marketplace, auction or classifieds websites.
- Products supplied through unauthorized distributors (known as ‘grey market’ items) or delivered directly to customers from an overseas distributor.
- Pricing errors.
- Products with pricing set significantly lower than the recommended retail price or market value.
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